
Sales Policy
Effective Date: January 11, 2025
Introduction
This Sales Policy outlines the terms and conditions of purchasing products from Auto Volt. By placing an order with us, you agree to comply with this policy. We are committed to providing high-quality automotive and electronic products, and this policy helps ensure a smooth, transparent shopping experience.
1. Product Information
We strive to accurately display and describe our products. However, actual colors and specifications may vary slightly from what is displayed on our website. In the event of an error in product information or pricing, we reserve the right to correct the error and will notify you of any changes prior to completing your order.
2. Pricing
All prices are listed in USD and are subject to change without prior notice. Prices do not include taxes or shipping fees unless specified. Auto Volt reserves the right to adjust prices at any time based on market conditions and product availability.
3. Payment Options
We accept multiple payment methods, including:
- Major credit and debit cards (Visa, MasterCard, American Express)
- PayPal
- Bank transfers (for larger orders, please contact us for details)
- In-store payments (cash or card)
Your payment details are securely processed, and we do not store sensitive information on our servers.
4. Order Processing
Upon placing an order, you will receive an order confirmation email. Our team processes orders within 1-3 business days. Processing times may vary during peak seasons. Orders are shipped after processing, and you will receive a tracking number once your order has been dispatched.
5. Shipping and Delivery
We offer various shipping options to suit your needs, including standard, expedited, and priority shipping. Shipping fees are calculated at checkout based on the destination and selected shipping method. Delivery times vary based on your location and selected shipping option. Auto Volt is not responsible for delays caused by carriers.
6. Sales Tax
Sales tax is applied to orders as required by law, based on the shipping address. Tax rates vary by location and are calculated at checkout.
7. Cancellations
You may cancel an order before it has been shipped by contacting our Customer Service team. If the order has already shipped, you must follow our Refund and Returns Policy to return the item. Custom orders and special sales items may not be eligible for cancellation.
8. Promotions and Discounts
Auto Volt occasionally offers promotions, discounts, and coupon codes. These offers are subject to specific terms and conditions and are not redeemable for cash. Only one discount code can be used per transaction unless otherwise specified.
9. Warranty
Most of our products come with a manufacturer’s warranty. Please refer to the specific product listing for warranty details or contact us with questions about warranty coverage.
10. Liability
Auto Volt is not responsible for any damages or losses arising from the use or misuse of our products. It is your responsibility to use all products according to the manufacturer’s guidelines and instructions.
11. Customer Support
For assistance with orders or inquiries about our sales policy, please contact us at:
- Email: sales@autovoltshop.com
- Phone: (212) 555-7890